How This FAQ Page Works for You
We put this page together because the same questions come up often — how to fund your account, how withdrawals clear back to your e-wallet, why an account verification step appears, and what to do when a game session drops. Each answer here reflects how the platform actually works, not a generic copy-paste. For deposits, you send from your GCash or Maya
app to the account number shown in your wallet section, confirm with your PIN, and the balance updates in your lobby. Withdrawals follow a short verification step before funds move back to your linked e-wallet or via InstaPay to your bank. If your question is not listed below, our support team can pick it up directly through live chat. We keep this
page updated when account or payment flows change, so the answer you read here is the current one.
- GCash
- Maya
- InstaPay
- Live Chat Support