Reference

Terms and Conditions That Apply to Your 7bingo Account

These terms set out what you agree to when you open and use a 7bingo account, including how deposits via GCash, Maya, and InstaPay are handled and what rules apply to your activity.

Account eligibility rulesGCash, Maya, InstaPay wallet termsWithdrawal conditionsAccount suspension policyApplicable jurisdiction
7bingo Terms and Conditions That Apply to Your 7bingo Account
COMPLIANCE AND CONDUCT

How We Handle Accounts Under These Terms

These terms exist to make sure every account on the platform operates fairly — for you and for us. When something goes wrong, these are the rules we follow to resolve it. Players in Manila and Antipolo use the same account rules as everyone else on the platform; no special exemptions apply based on location.

Identity Verification

We may request a government-issued ID or a GCash or Maya account confirmation before releasing a withdrawal. This step protects your account from unauthorised access.

Account Suspension

Accounts found to be in breach of these terms — including duplicate accounts or fraudulent deposit activity — may be suspended pending review, with balances held during investigation.

Data Retention

We keep account records, transaction logs, and identity documents for as long as required by applicable Philippine law. You may request a copy of your data through our support email.

Terms Updates

When we revise these terms, a notice appears on your next login. You have a reasonable window to review the changes before they take effect on your account.

CONTACT CHANNELS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, our support team is available to help. You can reach us through live chat inside your account, by email, or through our help centre. For GCash or Maya deposit queries specifically, have your transaction reference ready when you contact us — it speeds up the review.

Live Chat Open the chat icon inside your logged-in account. Have your account email and transaction reference ready for faster handling by the support team.
Email Support Send your terms-related question or account concern to our support email. Include your registered mobile number and the nature of your query for a quicker response.
Help Centre Our help centre covers common account questions, wallet verification steps, and how withdrawal holds are resolved — searchable from any mobile browser without logging in.

Frequently Asked Questions About 7bingo Terms

These are the questions we see most often from people reading through the terms. If your question is not covered here, live chat inside your account is the quickest route to a direct answer.

Yes. Every deposit — whether sent via GCash, Maya, or InstaPay — is covered by these terms. Funds are subject to verification before they are credited to your account wallet.

No. Each person is permitted one account only. Operating multiple accounts is a direct breach of these terms and may result in all linked accounts being suspended immediately.

You should stop using your account and contact our support team before the updated terms take effect. Continued login after the change notice is treated as acceptance of the revised terms.

Send a data request to our support email with your registered mobile number. We will provide your transaction history and account records in line with applicable Philippine law.

Access depends on local law and is available only where permitted and to eligible players. We do not accept accounts from players in restricted regions or where local law prohibits participation.

A hold means your withdrawal is pending an identity or payment verification step. Submit the requested documents — such as a GCash account match or a valid ID — through the support channel to clear it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.