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How Our Legal Terms Protect Your Account

These legal terms set out what you can expect from 7bingo and what we expect from you. From account data to payment records tied to GCash, Maya, and InstaPay, every condition here is written to be clear — no buried clauses, no vague commitments.

Account Holder RightsData & Privacy ConditionsPayment Record PolicyJurisdiction DisclosurePolicy Update Notices
7bingo How Our Legal Terms Protect Your Account
DATA AND SECURITY STANDARDS

How We Handle Your Data and Account Security

We hold your account data — including identity documents submitted during verification, your linked GCash or Maya number, and your transaction history — for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold at any time through the Help Centre. Account security on 7bingo uses OTP verification tied to your registered mobile number; we do not store payment PINs or e-wallet credentials. Cookie use on this site is limited to session management and analytics; you can adjust cookie preferences through your browser settings.

Data Retention We keep account records for the duration your account is active and for the legally required period after it closes. You may request a data summary at any time.
Account Security OTP verification to your registered mobile number protects every login. We never store your GCash or Maya PIN — only the account number you link during setup.
Cookie Policy Cookies on this site handle session continuity and basic analytics. Adjust your preferences in browser settings; disabling cookies may affect some account features.
Data Request Process To request changes to your data, submit a formal request via the Help Centre inside your account. We aim to respond within the timeframe local law requires.
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about these terms, want to dispute a decision made under them, or need to request a copy of the data we hold on your account, you can reach our support team through the channels below. Policy-related queries are handled separately from general account help — please indicate that your message concerns a legal or data matter so it reaches the right team.

Live Chat Open the chat widget inside your logged-in account. State that your query is a legal or data matter and our team will escalate it appropriately.
Email Support Send your legal query to our support address shown in the Help section of your account. Include your registered mobile number for faster verification.
Account Help Centre The Help Centre inside your account lists policy FAQs and the formal request process for data access, account review, or terms dispute submissions.

Common Legal Questions from Account Holders

These are the policy and rights questions our account holders ask most often. Each answer reflects the current version of our terms.

These terms apply where local law permits access to the platform. Eligibility depends on your location and applicable local law — we do not override jurisdiction-specific restrictions.

Yes. Submit a formal data access request through the Help Centre inside your logged-in account. Include your registered mobile number so we can verify your identity before releasing any records.

We retain payment-linked data for the period required by applicable law after account closure. The e-wallet number you linked is not shared with third parties beyond what payment processing requires.

We notify you of material updates through your registered account — either via the email or mobile number on file. The updated version takes effect on the date stated in the notice.

Contact support via live chat or email and state clearly that your query is a legal dispute. Policy-related cases are escalated to a separate review team distinct from general account support.

We use cookies for session management and analytics only. You can adjust or block cookies through your browser settings, though some account features may not function correctly without session cookies enabled.
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Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.